Chloe Stylist
3 weeks ago
A Chloe Stylist is a trusted advisor to clients, providing exceptional customer service and building long-term relationships. They are responsible for delivering a luxurious experience, ensuring impeccable store environment, and supporting colleagues and managers.
Key Responsibilities- Direct reports and business areas to cover
- Deliver exceptional customer service and develop long-term relationships
- Implement personalized reach-out campaigns and utilize clienteling tools to complete CRM tasks
- Consistently capture client data and take notes of qualitative information
- Know and manage their portfolio of customers, including VVICs and VICs
- Offer excellent customer service and deliver strong business performance
- Use omnichannel services to grow sales and achieve sales, KPIs, and CRM targets
- Ensure impeccable store environment, BOH, and grooming at all times
- Support after-sales clients and follow up to ensure impeccable after-sales service
Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, as well as income protection solutions and a 401(k) with employer match. We prioritize employee wellbeing and offer paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
Expected Hourly Range:$21-$24