Shift Manager

3 days ago


Appleton, Wisconsin, United States TN Holdings LLC Full time
Job Overview

At Great American Cookies, we're seeking a highly motivated and customer-focused individual to join our team as a Shift Manager. As a key member of our operations team, you will be responsible for ensuring seamless customer interactions and efficient store operations during your assigned shift.

Key Responsibilities:

  • Provide exceptional customer service and lead by example in work ethic and attitude
  • Balance cash drawers and perform cashier duties as needed
  • Assist in the development of other team members and encourage a positive team environment
  • Ensure compliance with all policies and procedures
  • Problem solve and assist in covering shifts and scheduling as needed
  • Work collaboratively with other Leads to ensure smooth transactions and effective communication between shifts

Requirements:

  • High School Diploma or equivalent required
  • Customer Service experience preferred but not required

Compensation:

$9.50 - $14.00 per hour

About Great American Cookies

Founded in 1977, Great American Cookies is a leading provider of gourmet cookies, brownies, and cookie cakes in shopping centers nationwide. Our commitment to quality and customer satisfaction has made us a beloved brand in the industry.


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