Pharmacy Service Associate
3 weeks ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities- Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
- Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
- Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
- Handle telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Process manual claims for third party program prescription services in a timely and efficient manner.
- Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
- Prefer good computer skills.
- Prefer knowledge of store inventory control.
- Prefer PTCB certification.
At Walgreens, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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