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Personal Banker
2 months ago
PNC Financial Services Group is seeking a highly skilled and motivated Personal Banker to join our team. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.
Key Responsibilities:- Acquire and deepen the branch customer base through proactive sales and service activities.
- Manage the customer experience by identifying opportunities to improve their financial well-being and collaborating with ecosystem partners to grow their share of wallet.
- Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
- Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- 1+ years of related experience in banking or a related field.
- Strong knowledge of banking products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) plan with company match.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.