Alarm Technician

Job Summary

Securitas Technology is a leading provider of security solutions, seeking a skilled Alarm Technician to join our team. As a key member of our technical staff, you will be responsible for providing exceptional service to our customers, ensuring the optimal performance of our security systems.

Key Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working individually and as a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes and document all system modifications.
• Produce quality technical documentation describing system deployment for both technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Install software upgrades and major modifications on-site.

Requirements

• High School diploma required or equivalent.
• Familiarity with installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise-grade CCTV and Access Control systems a plus.

What We Offer

• Highly competitive salary.
• Company training and industry-leading certification program.
• Company vehicle.
• Company cell phone.
• Medical, dental, vision, and life insurance.
• Company-paid short-term and long-term disability.
• 401K with 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Educational assistance.
• Exceptional growth opportunities.
• Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.