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Restaurant Operations Manager

2 months ago


Eagle Grove, Iowa, United States City Barbeque Full time
Job Description

City Barbeque is seeking a highly motivated and experienced Restaurant Operations Manager to join our team at our Whitestown, IN location. As a key member of our management team, you will be responsible for leading shift operations, managing food production levels, and ensuring quality control and food safety systems are executed.

Key Responsibilities:
  • Sales and Profits:
    • Lead team on shift to deliver great service and sales mechanics, always epitomizing company values.
    • Manage food production levels and waste on shift.
    • Manage labor hours for a shift within budget.
  • Operations and Quality Standards:
    • Ensure quality control and food safety systems are executed for shift and the product is correct.
    • Manage Front of House teammate work-group/work area, including facility needs, staffing levels, FOH-affected rollouts, and writing/delivering FOH performance reviews.
    • Daily administrative duties including sales reporting, performing inventory counts, proper cash handling, etc.
    • Successfully communicate company changes/focus to the team.
  • People Development:
    • Recruit and train the next generation of leaders, guiding them to be promoted, and empowering them to have a successful careers.
    • Manage new hire onboarding including required paperwork compliance and execution of position training program.
    • Write schedules that meet the needs of the business so that a great guest experience is delivered while maintaining financial responsibility.
    • Coordinate HR/Payroll functions at the joint level, including ensuring that employees are paid properly, status changes are submitted, and teammates receive appropriate benefits.
  • Physical Requirements:
    • Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
    • Move throughout the restaurant for extended periods of time (up to 10-12 hours per day).
    • Move 50 lbs. for distances of up to 10 ft.
    • Understand and respond to team members and guests' requests in a loud environment.
    • Perform basic math and understand finances and cost management.
    Requirements:
    • High school equivalency required; college coursework preferred.
    • Previous supervisory and hospitality industry experience preferred.
    • Proficient communication in English (verbal and in writing).
    • Minimum 21 years of age.
    • Proven track record of success as a restaurant manager.