Facilities Manager

3 days ago


Green Bay, Wisconsin, United States Crunch Appleton Full time
Job Summary

We are seeking a skilled Front Desk Manager to lead our front desk team at Crunch Appleton in Green Bay, WI. This is a full-time position with an estimated annual salary of $62,000-$72,000 based on experience.

Key Responsibilities
  • Manage and Motivate: Lead the front desk staff, motivate them to deliver exceptional customer service, and ensure they receive regular training and development opportunities.
  • Serve as Customer Service Liaison: Act as the primary point of contact for members, answering questions, welcoming guests, and addressing member communications in a professional and friendly manner.
  • Liaise between Departments: Facilitate communication between the front desk and other departments, sharing relevant information and establishing clear protocols.
Requirements
  • Excellent Communication and Interpersonal Skills: Possess strong verbal and written communication skills, with the ability to build rapport with members and colleagues.
  • Leadership and Management Experience: Demonstrate leadership skills, having managed or supervised teams in a health club or hospitality setting.
  • Organizational Skills: Possess good organizational skills, including budget management and scheduling.


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