Sales Associate

3 weeks ago


Santa Monica, California, United States Reformation Full time
About Reformation

We are a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Our mission is to combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably.

Job Description

As a Sales Associate at Reformation, you will be an integral part of our team, working to deliver an exceptional customer experience. You will consistently meet and exceed sales goals, assist in clientele generation through customer engagement, and contribute to an in-store experience that surprises and delights customers.

Your responsibilities will include:

  • Sales Performance: Consistently meet and exceed sales goals.
  • Customer Engagement: Assist in clientele generation through customer engagement.
  • In-Store Experience: Contribute to an in-store experience for customers that both surprises and delights them.

You will also be responsible for maintaining extraordinary customer experience feedback and scoring on service evaluation through NPS, understanding the need for consistent inventory accuracy and controls in store, and contributing to Loss Prevention in all areas of the business.

To succeed in this role, you should have:

  • Experience: Experience working with a sales or retail organization and/or operationally intensive business.
  • Fast-Paced Environment: Ability to work in a fast-paced setting.
  • Strong Interpersonal Skills: Strong interpersonal skills and the ability to interact effectively with diverse personalities.

This is a part-time hourly position, requiring a minimum of 20 hours per week and availability to work flexible schedules, including days, nights, weekends, and holidays if required to meet the needs of the business.

About the Role

$17.00 - $22.00 per hour, depending on experience.

Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.


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