Mobile Housing Specialist
4 weeks ago
The Mobile Housing and Retention Specialist is a vital member of the El Programa Hispano Católico team, responsible for providing housing placement and retention support services to families experiencing homelessness. This role works closely with the Mobile Housing Team to identify suitable rental properties, assist with applications and leasing agreements, and provide ongoing support to ensure housing stability.
As a key player in our organization's mission to advance racial equity and social justice, you will work with families to develop individualized housing plans and identify supportive services to promote housing stability. Your excellent communication skills, both verbally and in writing, will be essential in building and maintaining collaborative relationships with resident services staff, property managers, and management companies.
This is an exciting opportunity to make a positive impact in the lives of our clients and contribute to the success of our organization. If you are passionate about social justice and have a strong commitment to serving the Latinx community, we encourage you to apply.
Key Responsibilities- Provide housing placement and retention support services to families referred through the family system coordinated access case conferencing process.
- Work with families to develop individualized housing plans and identify supportive services to promote housing stability.
- Assist families with completing housing applications and other required paperwork.
- Build and maintain collaborative relationships with resident services staff, property managers, and management companies.
- Provide ongoing support to families, including assisting with rent payments and connecting them with necessary services.
- Maintain accurate and up-to-date documentation of all participant interactions and services provided.
- Attend weekly case meetings to review case files, discuss progress and challenges, and coordinate services with other team members.
- Attend and participate in trainings, meetings, and other professional development opportunities as required to maintain current knowledge and skills related to housing and homelessness issues.
- Must be bilingual (Spanish/English) and bi-culturally competent.
- Excellent communication skills, both verbally and in writing in Spanish and English.
- Bachelor's degree or equivalent experience preferred.
- Experience and knowledge working with a broad range of issues affecting homeless Latinx/Hispanic and other BIPOC communities (Black, Indigenous, or People of Color).
- Intermediate proficiency in all programs of Microsoft Office; experience with data entry.
- Demonstrate judgment and discretion in dealing with confidential matters.
- Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.
- Willingness to learn new skills and take on new responsibilities.
- Strong analytical and strategic problem-solving skills.
- Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.
- Ability to support organizational and program-specific mission and goals.
- Ability to lift 40 pounds.
- Access to a reliable motor vehicle. Must have driver's license, ability to obtain automobile insurance at levels required by agency (100/300/100).
- Satisfactory results from civil, criminal, and motor vehicle background check required.
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