Customer Service Representative III

4 weeks ago


Chicago, Illinois, United States Mindlance Full time
Job Summary:

We are seeking a highly skilled Customer Service Representative III to join our team at Mindlance. As a key member of our department, you will be responsible for ensuring the accuracy and legitimacy of vendor/customer records by conducting research and verifying information with third-party contacts.

Key Responsibilities:

- Conduct research using internal systems and the internet to verify vendor/customer records
- Place calls to third-party contacts to confirm information and resolve any discrepancies
- Utilize strong verbal and written communication skills to effectively interact with internal and external parties

Requirements:

- Bachelor's degree preferred, but not required
- 5+ years of experience in a customer service or related field
- Strong Excel and Outlook skills
- Ability to work independently and as part of a team

What We Offer:

- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment

Equal Opportunity Employer:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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