Customer Service Specialist

4 days ago


Hastings, Minnesota, United States Plastic Printers, Inc Full time
Job Description
Plastic Printers, Inc is celebrating 28 years of excellence in customer satisfaction and exceeding expectations. Our team collaborates directly with businesses worldwide, designing innovative products that wow customers.
We are seeking a Billing Specialist who will deliver exceptional customer experiences while understanding the unique needs of each project. This role involves answering phone calls, chatting with customers live, responding to inquiries, or via emails.
The objective of this team is to provide world-class customer service while handling billing-related tasks such as creating invoices, tracking payments, coordinating resolution for billing issues, contacting customers regarding billing questions, confirming accuracy of billing, and tracking outstanding payment requests.

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