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Restaurant Server

2 months ago

Virginia Beach, Virginia, United States Hilton Virginia Beach Oceanfront Full time
Job Summary

We are seeking a skilled Restaurant Server to join our team at Hilton Virginia Beach Oceanfront. As a Restaurant Server, you will play a key role in providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Greet guests in a friendly and welcoming manner, and escort them to their tables.
  • Have a thorough understanding of the menu offerings, including food and beverage options, specials, and promotions, and be able to provide recommendations to guests as needed.
  • Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
  • Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
  • Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
  • Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
  • Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
  • Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
  • Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.
Requirements
  • Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
  • Passion for providing exceptional customer service and creating memorable dining experiences for guests.
  • Excellent communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
  • Strong attention to detail and accuracy in order taking, serving, and handling transactions.
  • Ability to work collaboratively as part of a team and contribute to a positive work environment.
  • Flexibility to work flexible hours, including evenings, weekends, and holidays, based on business needs.
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry trays of food and beverages.
About Us

Hilton Virginia Beach Oceanfront is a leading hospitality organization with a commitment to delivering exceptional experiences for our guests. We are dedicated to providing a positive and inclusive work environment for our associates, and we are seeking a skilled Restaurant Server to join our team.