Restaurant Host

2 days ago

Spokane, Washington, United States The Davenport Grand Hotel Full time
Restaurant Host

At The Davenport Grand Hotel, we are seeking a charismatic and friendly Restaurant Host to provide exceptional customer service to our guests. As a key member of our hospitality team, you will be responsible for creating a warm and inviting atmosphere, ensuring a smooth check-in/check-out process, and providing personalized assistance to our guests.

Key Responsibilities:
  • Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
  • Provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • Maintain a clean and organized work area, including the cashier station and lobby
  • Collaborate with other departments to ensure seamless guest experiences
  • Offer suggestions and recommendations for nearby attractions, dining options, and activities
  • Demonstrate a proactive approach in resolving guest issues or concerns
  • Uphold the hotel/resort's brand standards and contribute to a positive team culture
Requirements:
  • Excellent customer service skills
  • Strong communication skills
  • Read, write and speak English fluently
  • High energy and enthusiasm
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Experience with cash handling and point-of-sale systems
  • High School diploma or equivalent
  • Ability to work flexible schedules, including weekends and holidays
Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical coverage, dental and vision benefits, 24/7 teledoc service, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

At The Davenport Grand Hotel, we are committed to creating a culture that values teamwork, professionalism, and unparalleled guest experiences. If you are a friendly and outgoing individual who enjoys providing exceptional customer service, we invite you to apply for the Restaurant Host position.

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