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Field Support Associate

2 months ago

Cincinnati, Ohio, United States Home Helpers Full time
About the Role

We are seeking a highly skilled and dedicated Field Support Assistant to join our team at Home Helpers. As a key member of our operations team, you will play a vital role in supporting our caregivers, clients, and office staff with daily and operational needs.

Key Responsibilities
  • Support caregivers with vacation and sick calls, ensuring seamless coverage and minimizing disruptions to our clients.
  • Mentor and shadow new caregivers, providing guidance and training to ensure they are equipped to deliver exceptional care.
  • Assist with updating Care Plans and supporting the Operations team with projects as assigned.
  • Meet and greet new clients and caregivers, fostering a positive and welcoming environment.
What We Offer
  • Competitive hourly rate of $20, with time and a half overtime available.
  • Guaranteed 36-hour work week, with overtime opportunities regularly.
  • Bonuses for outstanding performance and contributions to the team.
  • Comprehensive benefits package, including health insurance, vision, and dental coverage.
  • Simple IRA retirement plan and life insurance.
  • Training and development opportunities to enhance your skills and career.
  • Mileage reimbursement and a $50 cell phone stipend.
Requirements

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. If you are a team player with a passion for delivering exceptional care, we encourage you to apply for this exciting opportunity.