Director of Healthcare Excellence

4 days ago


Kalamazoo, Michigan, United States Centrica Care Navigators Full time
Job Description

Centrica Care Navigators is seeking an experienced Director of Healthcare Excellence to lead our quality programs and initiatives. This is a challenging opportunity to make a significant impact on the quality of care provided by our team.

About the Role

You will be responsible for developing and implementing quality improvement initiatives to enhance patient care and satisfaction. You will work closely with cross-functional teams to establish and achieve organizational goals and objectives.

Main Responsibilities
  • Develop and implement quality improvement initiatives to enhance patient care and satisfaction
  • Serve as a subject matter expert on quality metrics and regulatory requirements
  • Collaborate with senior leaders to establish and achieve organizational goals and objectives
  • Provide coaching and development opportunities for direct reports and colleagues
  • Maintain up-to-date knowledge of industry trends, best practices, and regulatory changes
Requirements

To be successful in this role, you will need:

  • A minimum of 5 years of experience in quality improvement or a related field
  • Proven track record of success in driving quality improvements and patient satisfaction
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Bachelor's degree in a healthcare-related field (Master's degree preferred)
Estimated Salary Range

$120,000 - $160,000 per year



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