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Merchandise Associate

2 months ago

Princeton, New Jersey, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandising standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Loss Prevention: Adhere to all loss prevention standards, including accurately ringing customer purchases/returns and counting change back to the customer.
  • Teamwork: Work effectively with peers and supervisors to achieve sales floor goals and objectives.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond appropriately to customer inquiries and concerns.
  • Communication Skills: Possess strong communication and organizational skills, with attention to detail.
  • Flexibility: Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.