Customer Experience Specialist

2 weeks ago


Schertz, Texas, United States Ranch and Home Supply LLC Full time
About the Job
Murdoch's is looking for a Customer Experience Specialist to join our team at our ranch and home supply location. This role is perfect for someone who is passionate about delivering exceptional customer experiences, has a keen eye for detail, and excels in a fast-paced retail environment.

Job Description
In this role, you will be responsible for:
  • Providing world-class customer service, responding to customer inquiries and resolving issues efficiently.
  • Maintaining a clean and organized store environment, including the sales floor, stockroom, and public areas.
  • Developing and maintaining strong product knowledge, staying current on new products and services.
  • Participating in visual merchandising efforts, creating engaging displays and arranging merchandise effectively.
  • Meeting or exceeding sales targets, working closely with colleagues to drive sales growth and achieve business objectives.

Requirements
To succeed in this role, you will need:
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Strong problem-solving and analytical skills.
  • Physical stamina to stand for long periods, lift up to 50 pounds, and move quickly around the store.

Benefits
We offer a comprehensive benefits package, including a competitive salary of $48,000 per year, health, dental, and vision insurance, 401(k) plan with company match, paid time off and holidays, and employee discount program.

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