Banquet Service Associate

4 days ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time
Job Summary

The Banquet Houseperson is a key member of our team, providing exceptional service to our guests and ensuring a seamless experience for all events. As a Banquet Houseperson, you will be responsible for setting up and breaking down function rooms, maintaining a clean and professional environment, and providing top-notch customer service to our guests.

Key Responsibilities:

• Clean function rooms before set-up and break down meeting rooms as soon as possible after the end of the function.
• Set equipment to daily worksheet specifications and refresh meeting rooms during meal and coffee breaks.
• Accommodate special customer needs, hanging banners for meetings and food/beverage functions.
• Service every function according to La Cantera Resort & Spa Service Standards and always inquire if additional service is needed.
• Responsible for set-up and breakdown of tables in the meeting rooms according to BEOs and guests' requests.
• Responsible for learning about the VIPs in each function and their special needs.

Requirements:

• Must be at least 18 years old and possess the ability to accurately follow both verbal and written instructions.
• Demonstrates a strong attention to detail and is comfortable thriving in a fast-paced work environment.
• Excels in a teamwork-oriented setting and has a flexible schedule, including availability for evenings, weekends, and holidays.
• Displays a passion for delivering exceptional guest experiences and is capable of standing for extended periods, with intermittent walking and stair climbing.
• Can regularly lift and carry up to 25 lbs. at shoulder height, and up to 50 lbs. frequently.
• Is adept at bending, squatting, pushing, and pulling as needed.
• Achieved TABC Certification and Attained Food Handler's Certification.

About Us

Pyramid Global Hospitality is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

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