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Guest Services Representative

2 weeks ago

Union City, New Jersey, United States Bristal Assisted Living Full time

**Requirements**

We are seeking a highly skilled and experienced Concierge Greeter to join our team at The Bristal Assisted Living. As a representative of our brand, you will be responsible for creating an exceptional first impression of our community for visitors at our busy front desk.

You will be in direct contact with residents, resident families, guests, and team members, and will be expected to be friendly, courteous, and positive at all times. Your responsibilities will include answering and redirecting incoming calls, taking accurate phone messages, and responding to requests from residents.

You will also greet visitors warmly and complete information cards on inquiries, respond to resident, guest, and team member inquiries, handle emergencies promptly, and maintain accurate sign-in/sign-out logs.

The ideal candidate will have strong communication skills, attention to detail, and the ability to work a flexible schedule.