Personal Banker

3 weeks ago


Racine, Wisconsin, United States Quality Talent Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Quality Talent Group. As a Personal Banker, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop a deep understanding of our financial products and services, and use this knowledge to identify opportunities to meet our clients' needs and exceed their expectations.
  • Relationship Building: Build and maintain strong relationships with our clients, understanding their financial goals and objectives, and providing personalized solutions to help them achieve their goals.
  • Team Collaboration: Work closely with our team members to ensure seamless delivery of our services and to identify opportunities to improve our processes and procedures.
Requirements
  • Customer Service Experience: 6+ months of experience in a customer-facing role, with a proven track record of delivering exceptional customer service.
  • Product Knowledge: Strong knowledge of financial products and services, with the ability to learn and adapt to new products and services.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.

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