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Quality Control Team Leader
2 months ago
Position Type: Full-time
Compensation: $60,000-$80,000, Exempt
Annual Benefits:
- Comprehensive Medical (Cigna Network), Dental (Delta Dental), Vision (MetLife)
- Employer Contributions to HSA for High Deductible Health Plans
- Employee Assistance Program
- Flexible Spending Accounts, including Dependent Care FSA
- Long-Term Disability Coverage
- Employer-Sponsored Short-Term Disability
- Life Insurance Policies
- 401K Plan with Employer Contributions
- Optional Supplemental Insurance
- Generous Paid Time Off (120 hours/year)
- Six Paid Holidays
- Encouragement of a Healthy Work-Life Balance
The Quality Assurance Supervisor is responsible for managing the daily functions of the quality department, aimed at improving customer satisfaction, reducing risks, and supporting the overall success of the organization.
Key Responsibilities- Supervise QA Technicians and Leads, providing leadership, training, and support
- Design, implement, and uphold quality procedures and protocols
- Ensure adherence to quality standards and regulations, including GMP and SQF
- Create training programs for production staff
- Lead the ERP program for all QA requirements, including hold and release processes
- Oversee root cause investigations for food safety and quality issues
- Assist in resolving and documenting customer complaints
- Monitor and maintain environmental programs, corrective actions, and food safety logs
- Conduct pre-operational inspections and coordinate with third-party sanitation
- Collaborate across departments to ensure the implementation of new or modified processes
- Assess facility compliance with food safety regulations
- Prepare for and participate in audits, gathering and presenting necessary information
- Bachelor's degree in food science or a related field is preferred
- Minimum of 3 years of supervisory experience in the quality or food processing sector
- Familiarity with SSOP, GMP, HACCP, and SQF
- Experience with USDA regulations is advantageous
- Knowledge of sanitation and environmental monitoring practices
- Ability to stand, reach, bend, kneel, stoop, climb, push, and pull for extended periods
- Regular lifting of up to 25 lbs and occasional lifting of up to 50 lbs
- Exposure to varying temperatures
- Work with raw, cooked, and frozen products
- Extended periods of sitting at a desk and using a computer
- Some travel may be required, including visits between facilities and potential out-of-town trips
- Ability to thrive in a diverse work environment
- Conflict resolution skills
- Effective communication abilities
- Attention to detail and ability to follow instructions
- Strong critical thinking and decision-making skills
- Excellent written, verbal, and interpersonal communication
- Basic math proficiency
- Capability to follow both written and verbal directions
- Strong auditory and visual skills
- Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint
- HACCP Certification required
- SQF and PCQI Certification or willingness to obtain within six months
- Valid Driver's License for inter-facility travel
- Standard working hours: 5:00 AM - 2:00 PM, with additional hours as necessary based on production needs