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Field Technician
2 months ago
We are seeking a highly skilled Field Technician to join our team at Source Global, PBC. As a Field Technician, you will be responsible for the installation, maintenance, and repair of our innovative Hydropanel systems.
Key Responsibilities- Install new Hydropanel systems at various sites, ensuring timely and efficient completion of projects.
- Assist distribution partners and independent installers in the installation of Hydropanel systems, providing technical guidance and support as needed.
- Perform commissioning and performance testing of deployed Hydropanel systems, ensuring optimal performance and efficiency.
- Submit proper project closeout documentation to Source Global, PBC. Headquarters for accurate data measurement.
- Perform preventative maintenance, repairs, equipment modifications, and troubleshooting of Hydropanel arrays at various sites.
- Submit daily reporting of maintenance/repair work performed, schedule updates, and project progress.
- Commission and test panels evaluating performance and readiness.
- Set up and troubleshoot communications, including TCP/IP, 2G, 3G, LTE, GSM, etc.
- Test, analyze, and repair problems in Hydropanel systems.
- Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of facilities.
- Perform moderately complex but repetitive testing, and troubleshooting.
- Use, maintain, and secure test devices and tools used to adjust, calibrate, and repair equipment.
- Ensure that service commitments are met within the expected response time.
- Manage tool and spares inventory and restock as necessary.
- Excellent verbal and written communication skills with the ability to communicate effectively up, down, and laterally across all departmental borders.
- Demonstrated experience in generating and coordinating responses to field service tickets.
- 2+ consecutive years of experience in general construction, plumbing, telecommunications, solar PV, solar thermal, or equivalent work experience.
- Complete required paperwork - time sheets, service orders, forms, inventory, expense reports, and equipment-related items.
- Adhere to departmental procedures and safety requirements (OSHA, NFPA 70E, etc.).
- Valid DL and up-to-date passport.
- Experience and comfort working at heights above 40 ft.
- Aptitude for electrical, plumbing, mechanical, and roofing concepts.
- Ability to coordinate multiple job locations running at one time.
- Able to read and understand technical CAD drawings for site installs and SOPs.
- Experience in efficiently mobilizing materials and scheduling crews.
- Maintain a high work-rate for an extended day, on occasion up to 12 hours.
- High level of professionalism and a positive demeanor.
- Job requires travel domestically. Travel 60-90% of the time.
Frequently lift 50+lbs, ability to pull, and push materials and equipment. Climbing ladders, stairs, and working on rooftops in adverse weather conditions are all essential functions of this job.
The typical work schedule is Monday-Friday, 8AM-5PM. Some overtime and weekends may be required when targets are not achieved.
The Ideal CandidateThe ideal candidate excels in a fast-paced environment and has a strong work ethic. They have solid experience as a service technician or in the skilled trades and are comfortable working at heights and in adverse weather conditions.
They also have specific experience in the areas of engineering, plumbing, roofing, DC power, photovoltaics, and kitchen construction.
What We Offer- Competitive medical, dental, and vision plans.
- Paid Time Off (PTO), 23 paid holidays, including two weeks of Holiday Break.
- Employer-paid short-term disability and long-term disability plans.
- Employer-paid life insurance.