Cashier - Cage

We are seeking a highly skilled Cashier - Cage to join our team at the Kalispel Tribe of Indians - KTEA. As a Cashier - Cage, you will be responsible for ensuring the accuracy and security of cash handling operations, providing exceptional guest service, and maintaining a safe and organized working environment.

• Ensure compliance with the Kalispel Tribe of Indians - State of Washington Gaming Compact, Internal Controls, NIGC Regulations, and Northern Quest Policies and Procedures.
• Safeguard Northern Quest Casino bankroll.
• Maintain accurate bank balance in excess of $40,000.
• Sell and redeem player terminal tickets, gift cards, and vouchers.
• Perform patron management functions, including setting up guest accounts, issuing comps, printing player cards, and updating guest information.
• Redeem coupons and vouchers through the Epicentral system.
• Exchange foreign currency and cash and chips for customers.
• Follow current check cashing and credit/debit advance policies while processing checks and credit/debit transactions through the appropriate software.
• Work as a team with other team members to maintain the best service standards available.
• Assure that all items of value are secured when leaving the work area.
• Call for assistance when any transaction is suspicious.
• Notify a supervisor in case of a discrepancy with a guest or any other irregularity.
• Assist with tracking all reportable transactions in accordance with Title 31 requirements.
• Maintain confidentiality of casino and guest operations data.
• Prepare, issue, and receive poker dealer banks.
• Assist the poker department in multiple duties associated with poker tournaments, live poker games, and poker payouts.
• Reconcile bank at end of shift.
• Provide exceptional guest service to all external and internal casino guests, utilizing the principles of the core values.
• Ensure control/protection of company assets.
• Maintain a neat and orderly working space to present a professional image.
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Responsible for maintaining a consistent, regular good attendance record.
• Responsible for attending mandatory training classes and department meetings.
• May be required to be a panelist for the Internal Review Hearings.

• High school diploma or general education degree (GED).
• Two years of prior cashiering or cash handling experience or working in a fast-paced, multi-task environment, or an equivalent combination of both.
• Must be computer literate with working knowledge of Microsoft programs and cash processing software.
• Ability to handle cash accurately.
• Delivery of outstanding, attentive, and friendly service to customers.
• Requires ability to operate a 10-key.
• Ability to handle stress, remain calm, and courteous, and handle a wide variety of clientele.
• Ability to maintain effective working relationships with department heads, team members, and guests.
• Ability to work with mathematical concepts such as fractions, percentages, and ratios to practical solutions.
• Excellent organizational, communication, and interpersonal skills.
• Skill in solving practical problems and dealing with situations where only limited standardization exists.
• Able to perform minimal troubleshooting on basic equipment used in essential job functions.

• Ability to obtain and maintain a Tribal Gaming License and a Class III Gaming License.
• Completion and passing score on a cage math test.
• Completion and passing of the Cage training program.
• Completion and passing Title 31.
• Ability to work nights, weekends, and holidays as required.

The work environment characteristics described here are representative of those Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is frequently exposed to tobacco smoke, moving mechanical parts, and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.