Network Technician
3 weeks ago
We're Apogee Corporation, a student services organization that's passionate about the intersection of technology and education. As a Network Technician, you'll play a vital role in providing exceptional service to our clients, ensuring their IT infrastructure meets the needs of today's technology-savvy generation.
Key Responsibilities- Provide hands-on maintenance and operational support for data, video, IP video, cable TV, IP phone network core, and distribution equipment.
- Interact daily with our customers, requiring a professional attitude and appearance.
- Report directly to a regional supervisor.
- Work on campus at Ithaca College.
- Collaborate with local network partners to address escalated issues and situations.
- Monitor, investigate, and retire equipment alarms.
- Respond to emergency outages promptly.
- Generate reports as required.
- Attend training events as required.
- Experience with commercial-grade networking equipment.
- Experience with fiber and copper-based, PON, DSLAMS, RF via coax, and QAM.
- Complete understanding of electrical, analog, digital, electronic, switch, and routing concepts.
- Certifications such as Net+, CCENT, CCNA, CWTS.
- Associate's Degree in a technical field with 2+ years' experience or Four-year degree in Technology field.
- 2-3 years of help desk or technical support experience.
- 2-3 years of customer support experience.
- An attractive salary.
- Health insurance plan including Health Savings Account matching program.
- Monthly stipend for cellular and data usage.
- Engineering and Technical teams receive cash bonuses for obtaining certifications.
- Maternity and Paternity leave.
We believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.
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Network Technician
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Ithaca, New York, United States Apogee Corporation Full timeJob Title: Network TechnicianWe're Apogee Corporation, a student services organization that specializes in IT infrastructure. Our team is dedicated to providing top-notch support to our clients, and we're looking for a skilled Network Technician to join our team.Job Summary:As a Network Technician, you will be responsible for providing hands-on maintenance...
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Network Technician
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