Gaming Industry Customer Service Professional

3 weeks ago


Towanda, Kansas, United States Boyd Gaming Full time

About Us

At Boyd Gaming, we are proud to be an Equal Opportunity Employer and do not discriminate against any employee or applicant based on protected classes. We are committed to providing a safe and inclusive work environment for all.

Job Summary

This role provides excellent customer service by accepting wagers for race and sports events, verifying, and cashing winning tickets. The ideal candidate will have prior experience in Race & Sports wagering and excellent communication skills.

Key Responsibilities

  • Accept and understand various types of race and/or sports wagers.
  • Assist guests with questions about race and/or sports wagering.
  • Utilize computer systems to generate tickets and cash winning tickets.
  • Retrieve, verify, and maintain accuracy of bank records.

Benefits

  • Competitive salary range: $45,000 - $60,000 per year.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

Requirements

  • Must be at least 21 years old.
  • Prior experience in Race & Sports wagering preferred.
  • Excellent communication and customer service skills.


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