Resource Center Support Associate

2 weeks ago


Greenwood, South Carolina, United States State of South Carolina Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Resource Center Support Associate. This role will provide exceptional support to students, faculty, and the general public, and requires excellent customer service skills and the ability to multitask in a fast-paced environment.

About the Role

This position is responsible for assisting students with locating resources, both physical and digital, for projects and classes. You will also assist with the application process, financial aid, and other student needs. Additionally, you may be required to proctor tests for Piedmont Technical College and other colleges, as well as participate in student engagement and promotion of the library's resources. You will be cross-trained in various duties, including admissions, business office, financial aid, student records, continuing education, equipment monitoring, and troubleshooting.

Key Responsibilities
  • Provide exceptional customer service to students, faculty, and the general public
  • Assist students with locating resources, both physical and digital
  • Support the application process, financial aid, and other student needs
  • Proctor tests for Piedmont Technical College and other colleges
  • Participate in student engagement and promotion of the library's resources
  • Cross-train in various duties, including admissions, business office, financial aid, student records, continuing education, equipment monitoring, and troubleshooting
Requirements

To be successful in this role, you must possess excellent customer service skills, be able to multitask in a fast-paced environment, and be dependable, honest, accurate, and a self-starter. A minimum of an Associate's degree and prior MS Office experience are required.

Why Work for Us?

The State of South Carolina offers eligible employees generous benefits, including health and dental insurance, retirement and savings plan options, paid vacation and sick leave, and work-life balance programs such as telecommuting and flexible work schedules.



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