Executive Reception Supervisor

1 week ago


Burr Ridge, Illinois, United States Bighorn Law Full time

Bighorn Law is currently seeking a highly skilled Executive Reception Supervisor to assist the Front Office Manager in directing the operations of the Front Desk staff. This role ensures prompt, efficient, and courteous service to guests, meeting their needs during their stay and delivering the highest levels of guest satisfaction.

Key Responsibilities:

  • Supervise all Guest Service associates to ensure seamless operation of the Front Desk.
  • Respond to guest requests in a friendly and service-oriented manner, resolving complaints and greeting in-house guests.
  • Filling in at the Front Desk during busy periods or when staff needs dictate.

Required Skills and Qualifications:

  • Excellent communication and problem-solving skills.
  • Able to work well in stressful, high-pressure situations.
  • Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Working Conditions:

  • Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand.

We are looking for someone with experience in Microsoft Office and reservation management systems (OPERA) – preferred. Weekend and night availability is required. The estimated salary for this position is $55,000 - $65,000 per year, depending on qualifications and location.


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