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Customer Service Representative PRN Arnett Hospital
2 months ago
We are seeking a skilled Customer Service Representative to join our team at Arnett Hospital. As a PRN representative, you will provide exceptional patient care and support through various communication channels.
Key Responsibilities- Respond to patient inquiries via phone and email, ensuring timely and effective resolution of issues.
- Determine the best course of action to meet patient needs and organizational guidelines.
- Coordinate issue resolutions with other departments as necessary.
- Gather patient personal and billing information for database entry and scheduling.
- High School Diploma or equivalent.
- No prior experience required, but knowledge of medical terminology and coding is preferred.
- Ability to type 30+ words per minute.
- Working knowledge of computers.
Indiana University Health is a leading healthcare system in the state, with a commitment to providing exceptional patient care and advancing healthcare through innovation and research. Our team of over 40,000 team members, including 3,600 physicians and 1,200 advanced practice providers, is dedicated to making a positive impact on the lives of Hoosiers.
We are proud to be ranked No. 1 in Indiana by U.S. News & World Report and to have a unique partnership with the Indiana University School of Medicine, giving patients access to groundbreaking research and innovative treatments.
