Behavioral Health Case Manager

4 weeks ago


South Dartmouth, Massachusetts, United States Southcoast Behavioral Health Full time
Job Summary

Southcoast Behavioral Health is seeking a skilled Behavioral Health Case Manager to join our team. As a key member of our multidisciplinary team, you will be responsible for managing patient cases with a high degree of clinical knowledge and expertise.

Key Responsibilities
  • Ensure patients meet care criteria from admission through discharge.
  • Initiate authorization with network providers.
  • Maintain knowledge of clinical information for patient's stay by reviewing documentation, participating in staffing, attending care conferences, and collaborating with other members of the treatment team.
  • Perform concurrent review with network providers; monitor medical record documentation using knowledge of established guidelines to promote compliance and ensure quality for retrospective review by external review entities.
  • Liaise with physicians and other treatment team members to ensure all aspects of treatment are fully documented.
  • Lead the flow of information between levels of care by collaborating with the admissions department, clinical and financial departments, and the patient and their family/guardian throughout the program to provide a smooth transition at discharge.
  • Coordinate resources with other community services and agencies.
Requirements
  • Master's degree in Social Work, Counseling, or a related human service field is required.
  • Licensed healthcare professional with mental health experience (MSW; LCSW; RN; CNS; ARNP; Registered Mental Health Professional (MHP); Counselor (MA; MFT)) is preferred.
  • Three or more years' experience working in a behavioral health setting is required.
Certifications and Licenses
  • Licensure or certification for counseling, as may be required by the state in which the facility operates.
  • CPR and de-escalation/restraint certification is required (training available upon hire and offered by the facility).
  • First aid may be required based on state or facility regulations.
Equal Employment Opportunity
Southcoast Behavioral Health is committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.

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