Reconstruction Project Supervisor
2 months ago
Are you passionate about guiding individuals through challenging scenarios?
As a vital member of our SERVPRO Franchise, you will play a key role in transforming the lives of those affected by fire and water damage. This position requires a proactive individual who thrives in demanding environments, enjoys engaging with clients, possesses outstanding communication abilities, and excels in overseeing teams. If you are driven, dependable, and eager to consistently surpass expectations, you could be the ideal candidate for this role.
Key Responsibilities:- Plan and implement reconstruction initiatives while maintaining exceptional service quality.
- Manage the complete customer journey and ensure overall satisfaction.
- Assess and propose project opportunities.
- Guide clients through the reconstruction process.
- Define and document the project scope of work.
- Maintain ongoing communication with customers and clients.
- Review and validate project estimates.
- Secure necessary permits for projects.
- Develop project timelines, schedules, and budgets.
- Identify and vet subcontractors and resource providers.
- Negotiate project terms and set clear expectations with clients.
- Proven track record in customer service excellence.
- Strong written and verbal communication skills.
- Experience in restoration or construction is preferred.
- High school diploma or GED required.
- Project Management Professional (PMP) certification is a plus.
- Ability to successfully pass a background check in accordance with applicable laws.
- Ability to work in extreme conditions, including heat.
- Capability to walk and stand for extended periods, as well as climb ladders and work at heights.
All employees of a SERVPRO Franchise are employed by, and under the supervision of, an independently owned and operated SERVPRO Franchise.
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