Backup Administrator

2 weeks ago

Plano, Texas, United States Hexaware Technologies Full time

Job Summary: We are seeking a skilled Backup Administrator with a strong background in Avamar to join our team at Hexaware Technologies. The successful candidate will be responsible for supporting a variety of backup configurations and platforms, performing routine systems maintenance, and ensuring system availability and performance standards on production systems.


Key Responsibilities:



  • Support a variety of backup configurations and platforms.
  • Perform routine systems maintenance, upgrades, capacity planning, and administration.
  • Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs).
  • Communicate effectively with various entities, including client technical and non-technical resources.
  • Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
  • Proactively monitor and report performance utilization of backup technologies.
  • Handling major issues (P1/P2) and working on backup environmental errors with the vendor.
  • Configuration, layout, and performance tuning of backup infrastructure.
  • Provide analysis of Environment and Best Practice knowledge transfer.
  • Perform necessary backup infrastructure maintenance in accordance with customer's change management policies.
  • Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards.
  • Participate in Root Cause Analysis reviews when applicable.
  • Active participation in Disaster Recovery planning and exercises when required.
  • Perform on-call activities as needed for the environment and technologies.

Requirements: To be successful in this role, you will need a bachelor's degree in Computer Science or equivalent experience, minimum 5+ years in a Backup Infrastructure hardware and software environments, experience with EMC Storage products, and Windows server operating system skills including the ability to write and troubleshoot shell scripts.

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