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Patient Access Coordinator

2 months ago

Ellsworth, United States UnitedHealth Group Full time
Unlock Your Potential as a Patient Access Representative

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Access Representative, you'll play a vital role in ensuring that our patients receive the quality care they need.

Key Responsibilities:
  • Provide exceptional customer service to patients and visitors, ensuring a positive first impression of our organization.
  • Accurately and efficiently register patients, obtaining necessary demographic and financial information.
  • Collaborate with partnering departments to ensure seamless patient encounters and meet audit accuracy standards.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple worklists and error reports.
  • Maintain a safe and healthy work environment, adhering to NLH policies and procedures.
Requirements:
  • High School Diploma or equivalent required; 6+ months of experience in an office setting, customer service, or phone support role preferred.
  • Intermediate level of proficiency with Windows applications and ability to work full-time (40 hours/week).
  • Flexibility to work variable schedules, including days, evenings, and weekends, and occasional overtime as needed.
  • Must be 18 years of age or older and have a commitment to receiving the influenza vaccination.

We offer a comprehensive benefits package, including 6 weeks of paid on-the-job training, and opportunities for professional growth and development. If you're passionate about delivering exceptional patient care and working in a dynamic, patient-centered environment, we encourage you to apply for this exciting opportunity.