Seasonal Sales Associate

2 weeks ago


Avon, Connecticut, United States Michaels Stores Full time
Job Summary

We are seeking a Seasonal Sales Associate to join our team at Michaels Stores. As a Seasonal Sales Associate, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly checkout experience.

Key Responsibilities
  • Provide exceptional customer service and help customers shop our store
  • Ensure all customers receive a fast and friendly checkout experience
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards
  • Educate customers on our Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs
  • Interact with others in an accepting and respectful manner
  • Cross trained in Custom Framing selling and production
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment

Our store is a public retail setting with climate-controlled areas. Some stock rooms may not be climate-controlled, and some outdoor work may be required. The Frame shop contains glass cutters and heat presses. Work hours include nights, weekends, and early mornings.

Equal Opportunity Employer

Michaels Stores is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, please contact Customer Care at MICHAEL).



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