Luxury Residential Concierge
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Residential Security Specialist to join our team at Titan Security Group. As a key member of our security team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our luxury residential buildings in Downtown Chicago.
Responsibilities
As a Residential Security Specialist, your key responsibilities will include:
- Providing excellent customer service to all parties encountered while on duty, including assisting with directions and general business information
- Maintaining clear, accurate administrative logs at the front desk pertaining to people or property, including packages
- Controlling access for tenants, visitors, or vendors as required
- Monitoring security guard cameras and conducting patrols to guard against theft and maintain a safe environment
- Responding to incidents, including emergencies at the property, and recording data on incidents for building and Titan Security management
Qualifications
To be successful in this role, you will need to have:
- A minimum of 18 years of age
- Experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position
- A high school diploma or general education degree (GED)
- The ability to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements
- The ability to pass a pre-employment drug screen and criminal background check
- The ability to read, write, speak, and understand English
- The ability to meet the physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, and working in inclement weather
Preferred Qualifications
We are looking for candidates who have:
- Bilingual skills considered a plus
- Evening, overnight, and weekend availability required
What We Offer
We offer a competitive hourly rate of $17.60 - $21.10, depending on experience, location, and position. Additionally, we provide:
- Paid time off and paid holidays
- Medical and dental insurance
- Opportunities for career growth and promotion
- Skills-enhancing training
Titan Security Group is an equal opportunity employer and welcomes applications from diverse candidates.
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