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Retail Sales Associate

1 month ago

Charlotte, North Carolina, United States National Pawn Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at National Pawn. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loan transactions, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Greets and interacts with customers to develop a rapport and provide financial solutions
  • Performs sales and loan transactions in accordance with company policies and procedures
  • Handles cash and negotiable items in accordance with company policies and procedures
  • Answers incoming calls and communicates effectively with coworkers and managers
  • Partners with employees to create a positive and memorable customer experience
Requirements
  • High school diploma or equivalent experience
  • Strong desire to work with people and provide excellent customer service
  • Ability to multi-task in a fast-paced environment
  • Ability to perform basic math calculations proficiently
  • Cash handling experience preferred
Commission Plan

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.