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Retail Sales Associate
2 months ago
Pretzelmaker is a leading provider of fresh-baked and handcrafted pretzels, with a strong presence in the U.S. and worldwide. Our company values innovation, quality, and customer satisfaction.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe working environment.
Key Responsibilities- Customer Service: Provide outstanding hospitality and service to all guests, ensuring a positive experience and building customer loyalty.
- Order Processing: Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments.
- Product Knowledge: Maintain solid product knowledge to answer questions and make order suggestions, promoting Pretzelmaker's products and services.
- Store Maintenance: Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Team Collaboration: Contribute to team efforts by accomplishing related results as needed, supporting colleagues to achieve sales and customer satisfaction goals.
- Customer Complaint Resolution: Resolve customer complaints, provide relevant information, and ensure customer satisfaction.
To be successful in this role, you will need:
- Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
- Basic Math Skills: Ability to accurately process transactions and handle cash.
- Teamwork and Adaptability: Ability to work collaboratively in a fast-paced environment and adapt to changing situations.
Pretzelmaker is a dynamic and growing company with a strong commitment to quality, customer satisfaction, and employee development. We offer a fun and supportive work environment, opportunities for growth and advancement, and a competitive compensation package.
