Automotive Service Advisor

2 weeks ago


Goshen, United States Automotive Dealership Full time
Job Summary

As a Service Advisor at our Automotive Dealership, you will play a crucial role in building strong customer relationships and selling the technicians' time. Your primary responsibility will be to consult and interpret customer needs for the mechanics, serving as the primary point of contact for all automotive service and repair matters.

Key Responsibilities:

  • Consult and interpret customer needs for the mechanics
  • Serve as the primary point of contact for all automotive service and repair matters
  • Prioritize required services and provide options upon request
  • Keep customers informed on completion times, service expenses, and possible changes
  • Ensure a positive dealership experience by providing exceptional customer service
  • Stay knowledgeable about the product to answer customer questions

Requirements:

  • Prior automotive dealership Service Advisor experience is highly preferred
  • Chrysler experience is a significant advantage
  • Client-facing customer service or sales experience is required
  • Computer proficiency is essential
  • A valid driver's license is necessary


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