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Customer Service Representative Memphis TN

1 month ago

Memphis, Tennessee, United States Archer Daniels Midland Company Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Archer Daniels Midland Company in Memphis, TN. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external and internal customers, sales and business management colleagues, and other stakeholders.

Key Responsibilities
  • Provide timely and effective service to customers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless communication and coordination of customer needs.
  • Utilize strong verbal and written communication skills to effectively communicate with customers, colleagues, and management.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Stay up-to-date on product knowledge, market trends, and customer needs to provide informed and relevant solutions.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Develop and maintain strong relationships with customers, colleagues, and management to drive business growth and customer satisfaction.
Requirements
  • 2-year Associate's Degree or 4 years of office and/or customer service experience.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Ability to learn web-based and other computer applications as needed.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a comprehensive benefits package, including 401K/ESOP, pension, health, life, and dental insurance. We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.