Customer Service Representative

3 days ago


Philadelphia, Pennsylvania, United States Athletic Clubs International LLC Full time
Job Overview
At Athletic Clubs International LLC, we are seeking a skilled Part-Time Front Desk Representative to join our team. This role plays a vital part in providing exceptional customer service and ensuring the smooth operation of our club.

The Sporting Club at The Bellevue features an impressive array of health, fitness, athletic, and social facilities. Our representative will be responsible for monitoring club access, processing member transactions, and resolving any issues that may arise. We are looking for individuals with excellent communication skills, attention to detail, and the ability to work independently.

We offer a competitive salary of $20-$22/hour, commensurate with experience. If you possess a passion for delivering top-notch customer service and have prior experience working in an athletic club or hospitality field, we encourage you to apply.

Key Responsibilities
  • Monitor club access and enforce policies and procedures.
  • Promote club activities, services, and amenities.
  • Efficiently handle requests for purchases, payments, information, and access.
  • Maintain a comprehensive understanding of club rules and regulations.

Requirements
  • Prior experience working in an athletic club or hospitality field is preferred.
  • Ability to work flexible schedules, including early mornings, late nights, and weekends.
  • Excellent verbal and written communication skills.


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