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About Our Company:

The Whitaker Group is a leading provider of top-notch products and services in the ecommerce space. Our goal is to stay ahead of the curve and deliver an outstanding digital experience to our customers.

Job Overview:

We are seeking a skilled Ecommerce Webmaster with a strong Shopify background to join our team. This role is a perfect mix of design and web maintenance and is crucial for driving innovation and keeping our website in top shape.

Key Responsibilities:

• Shopify Store Management:
• Ensure that our Shopify stores are running smoothly, both in terms of functionality and design.
• Manage website features, update plugins, and ensure compliance with WCAG 2.2 standards.
• Perform regular site audits to troubleshoot and fix any performance or user experience issues.
• Website Optimization and Innovation:
• Explore and implement new technologies and trends to boost our website's functionality and user experience.
• Monitor and enhance site speed and responsiveness for optimal performance.
• Design and Development:
• Use HTML, CSS, and JavaScript to customize and improve website features.
• Work with Figma and Adobe Creative Cloud to support design projects and ensure alignment with brand goals.
• Compliance and Accessibility:
• Ensure our website adheres to WCAG 2.2 accessibility standards, making necessary adjustments to improve user accessibility.
• Stay up-to-date with accessibility standards and best practices, applying updates as required.
• Mentorship and Leadership:
• Mentor team members on web development and design best practices.
• Lead efforts to propose and implement innovative solutions to enhance our website.
• Technical Support and Troubleshooting:
• Address and resolve minor technical issues with the Shopify platform, plugins, and integrations.
• Collaborate with third-party developers or Shopify support to tackle more complex technical challenges.
• Analytics and Reporting:
• Use web analytics tools to track site performance, traffic, and user behavior.
• Generate insightful reports and present findings to the Ecommerce Director and other stakeholders.

Qualifications:

• Education: Bachelor's degree or relevant certificate in Web Development, Computer Science, Marketing, or a related field, or equivalent experience.
• Experience: At least one year of experience with JavaScript, strong skills in CSS and HTML, and proven experience managing Shopify stores.
• Technical Skills: Proficiency in Shopify, HTML, CSS, and JavaScript; experience with Figma and Adobe Creative Cloud.
• Web Analytics: Experience with web analytics tools (e.g., Google Analytics, Hotjar) for data interpretation and decision-making.
• Compliance Knowledge: Understanding of WCAG 2.2 accessibility standards and experience implementing accessibility best practices.
• Leadership: Ability to lead and mentor team members, with a proactive approach to driving innovation.
• Communication: Excellent verbal and written communication skills, with a collaborative approach to working across teams.
• Problem-Solving: Strong problem-solving abilities with a creative and analytical mindset.

Preferred Skills:

• Experience with Shopify Plus.
• Familiarity with additional design tools or development frameworks.