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At TikTok, we are committed to inspiring creativity and bringing joy to our users. As a Senior User Researcher, Mixed Methods, you will play a critical role in helping us achieve this mission by providing actionable insights that inform product strategy and design.
Key Responsibilities- Collaborate closely with cross-functional teams, including product management, design, engineering, and marketing, to identify and prioritize research opportunities that drive business growth and user engagement.
- Design and execute end-to-end research studies using a diverse set of qualitative and quantitative methodologies, including in-depth interviews, focus groups, concept testing, usability testing, surveys, and data analysis.
- Analyze user behavior and attitudes to uncover actionable insights that influence product decisions and benefit the overall user experience.
- Communicate research findings and recommendations in compelling and creative ways to influence product direction and strategy.
- Bachelor's degree with 5+ years of relevant experience within user experience, applied research setting, and/or product research and development, or a Master's degree and 3+ years relevant experience, or a PhD with 1+ years of relevant experience.
- Proven experience in both qualitative and quantitative research methods, including statistical analysis and data analysis tools such as SQL, Python, R, SPSS, or equivalent.
- Ability to work independently and autonomously, managing multiple projects simultaneously in a fast-changing environment.
- Excellent communication skills, with the ability to translate research findings into strategic narratives and influence cross-functional teams and senior stakeholders.
- A dynamic and collaborative work environment that encourages creativity and innovation.
- The opportunity to work on high-impact projects that drive business growth and user engagement.
- A competitive compensation package that includes a salary range of $100,000 - $140,000 per year, depending on experience.
- A comprehensive benefits program that includes medical, dental, and vision insurance, as well as a 401(k) retirement plan.
- The chance to work with a talented team of researchers, designers, and engineers who are passionate about creating innovative products that inspire creativity and bring joy to our users.