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Product Specialist

2 months ago

Wilkesboro, North Carolina, United States Classic Hyundai Full time
About Us

Mills Automotive Group is a family-owned company with a strong commitment to delivering exceptional automotive experiences. With over 35 dealerships across the United States, we offer a diverse range of brands and a tailored approach to meet every consumer's needs.

Our Mission

We strive to redefine the car-buying experience by providing knowledgeable sales and service teams, a supportive work environment, and opportunities for personal and professional growth. Our core values of character, integrity, teamwork, work ethic, and performance drive our success and guide our interactions with customers.

The Role

We are seeking a confident and tech-savvy Product Specialist to join our dynamic team at Classic Hyundai of Wilkesboro. As a key representative of our brand, you will engage with customers to understand their needs and preferences, providing personalized and memorable experiences. Your expertise in Hyundai vehicles and competitive makes will be essential in delivering exceptional customer service and satisfaction.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences.
  • Be the vehicle expert, demonstrating in-depth knowledge of Hyundai vehicles and competitive makes.
  • Conduct test drives and product demonstrations.
  • Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
  • Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to Classic Hyundai of Wilkesboro.
  • Achieve and exceed sales targets through effective consumer engagement and negotiation skills.
  • Provide consumers with detailed information on pricing, financing options, and after-sales services.
  • Handle negotiations with confidence and professionalism, ensuring customer satisfaction and loyalty.
  • Work collaboratively with team members to ensure a cohesive and supportive sales environment.
  • Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.
What We Offer

We provide a comprehensive compensation package, including:

  • Cigna PPO, Imagine 360, and HSA plans.
  • Dental and Vision Plans.
  • 401(K) and Company Paid Basic Life and Short-term Disability.
  • Employee Assistance Plan.
  • Sick and Vacation Time, Paid Holidays.
  • Voluntary Benefits Include: Critical Illness, Hospital Indemnity, and Accident Insurance.
  • Employee Discounts and Perks Program.
  • Employee Wellness Subsidy.
  • Tuition Assistance Program (Selected Dealerships).
Compensation

The compensation for this role is up to $85,000 annually (base + commission), with the potential for additional components based on individual performance and qualifications.

Equal Opportunity Employer

Mills Auto Group is proud to be an equal-opportunity workplace, committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.