Retail Store Leadership and Operations Professional

6 days ago


Chestnut Hill, Massachusetts, United States CVS Health Full time

At CVS Health, we strive to bring our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric healthcare for a rapidly changing world. Anchored in our brand with heart at its center, our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.

**Job Summary**

The Retail Store Leadership and Operations Professional is a member of the Store Management team, responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. As part of this role, you will maintain an engaged, productive store team through strong leadership and demonstrate initiative and lead by example.

The successful candidate will support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including overall store management, supervision, and policy implementation; sales and inventory management; employee staffing, training, and development; financial management; and customer service leadership.

**Key Responsibilities:**

  • Lead others and work effectively with store crews
  • Supervise, assign, and direct activities of the store crew
  • Effectively communicate information to the store crew and supervisors in an open and timely manner
  • Support the Store Manager with action plans for operational and service improvement

**Required Qualifications:**

  • Deductive reasoning ability, advanced analytical skills, and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Estimated Salary:** $25-$40 per hour based on experience and location

We offer a range of benefits, including medical, dental, and vision insurance, 401(k) retirement savings plan, and Employee Stock Purchase Plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and paid time off (PTO). For more detailed information on available benefits, please visit Benefits | CVS Health.

CVS Health is an equal opportunity employer and does not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.



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