Dining Experience Coordinator
1 week ago
Kona Grill - Tigard is hiring a skilled Dining Experience Coordinator to enhance our guests' dining experiences. This role offers an estimated annual salary of around $50,000-$60,000.
Key Responsibilities:
- Promote a welcoming atmosphere, ensuring guests feel valued and satisfied.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Maintain accurate records of guest feedback, complaints, and concerns.
- Work collaboratively with the service team to resolve any issues or complaints in a professional and courteous manner.
Requirements:
- Exceptional communication and problem-solving skills.
- Ability to analyze data and implement process improvements.
- Knowledge of restaurant operations and customer service principles.
Benefits:
- Competitive salary range ($50,000-$60,000 annually)
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Employee Assistance Program (EAP)
- Professional development opportunities
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