Dining Experience Coordinator

1 week ago


Portland, United States Kona Grill - Tigard Full time
Dining Experience Coordinator Job Summary:
Kona Grill - Tigard is hiring a skilled Dining Experience Coordinator to enhance our guests' dining experiences. This role offers an estimated annual salary of around $50,000-$60,000.

Key Responsibilities:
  • Promote a welcoming atmosphere, ensuring guests feel valued and satisfied.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain accurate records of guest feedback, complaints, and concerns.
  • Work collaboratively with the service team to resolve any issues or complaints in a professional and courteous manner.

Requirements:
  • Exceptional communication and problem-solving skills.
  • Ability to analyze data and implement process improvements.
  • Knowledge of restaurant operations and customer service principles.

Benefits:
  • Competitive salary range ($50,000-$60,000 annually)
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Employee Assistance Program (EAP)
  • Professional development opportunities


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