Senior IT Professional

6 days ago


Pleasanton, Kansas, United States Epic Personnel Partners, LLC Full time
About the Role
Epic Personnel Partners, LLC is seeking a Senior IT Professional to join our team as an IT Manager. In this role, you will be responsible for managing our IT operations nationwide, ensuring seamless business operation across multiple locations.

The ideal candidate will have extensive experience in managing IT services, supporting helpdesk operations, and coordinating IT resources. This role requires strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving.

Key Responsibilities:
  • Oversee day-to-day IT operations for multiple locations, ensuring systems, networks, and technologies are operating efficiently.
  • Support helpdesk operations, providing timely troubleshooting and technical support for staff across various locations.
  • Lead the setup and configuration of IT infrastructure for new office locations, ensuring all systems are installed, tested, and operational before launch.
  • Develop and enforce IT policies and procedures to maintain security, data integrity, and system reliability.
  • Work closely with department heads to identify and address technology needs, including hardware, software, and network solutions.

Requirements:
  • Must have experience in an IT Management role overseeing multiple locations.
  • Great expertise with helpdesk tickets and troubleshooting.
  • Experience with new location set up procedures.
  • Excellent customer service and good follow-through.

Salary: $75,000 - $85,000 per year

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