Automotive Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Automotive Service Writer to join our team at Midas. As a key member of our service department, you will be responsible for delivering exceptional customer service, managing and directing our team of technicians, and ensuring the smooth operation of our shop.
Key Responsibilities:- Deliver exceptional customer service, listening to and consulting with customers to understand their needs and concerns.
- Manage and direct our team of technicians, ensuring they have the necessary tools and resources to complete tasks efficiently and effectively.
- Oversee complete vehicle inspections, making comprehensive recommendations and building computerized repair orders.
- Deliver and discuss pricing estimates with customers, promoting shop service specials and ensuring customer satisfaction.
- Lead, manage, and train our team, maintaining a positive and productive work environment.
- Supervise up to ten employees, ensuring they are working efficiently and effectively.
- Maintain inventory counts, ensuring accurate and up-to-date records.
- Oversee the overall cleanliness and organization of the facility, ensuring a safe and healthy work environment.
- Service writer experience, with a strong understanding of automotive repair and maintenance.
- Excellent customer service skills, with the ability to communicate effectively with customers and team members.
- Leadership ability, with the capacity to motivate and inspire our team.
- Team building skills, with the ability to work collaboratively with our team to achieve common goals.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver's license, with a clean driving record.
We offer a competitive salary, ranging from $50,000 to $100,000 per year, depending on experience and qualifications.
At Midas, we are committed to providing our employees with opportunities for growth and development, as well as a positive and supportive work environment. If you are a motivated and experienced Automotive Service Writer, we encourage you to apply for this exciting opportunity.
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