Retail Department Coordinator

2 weeks ago


Commack, New York, United States TJ Maxx Full time
Job Summary

As a Retail Department Coordinator at TJ Maxx, you will play a key role in promoting an exceptional customer experience. You will oversee a team of Associates at the front of the store, ensuring prompt and courteous customer service and promoting loyalty programs. Your leadership skills will be put to the test as you engage and interact with all customers, maintaining a clean and organized store. You will be responsible for creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and maintaining confidentiality.

Key Responsibilities
  • Train and mentor Associates on front-end principles
  • Promote loyalty programs and credit programs
  • Assign registers and support POS coverage needs
  • Address customer concerns and issues promptly
  • Ensure Associates execute tasks and activities according to store plan
  • Communicate effectively with management and Associates
  • Provide and accept recognition and constructive feedback
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills
  • Able to respond appropriately to changes in direction or unexpected situations

Benefits include Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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