VP of Operations

Broadway National Group, a leading provider of property management services, is seeking a highly skilled and experienced VP of Operations to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring the smooth execution of our business strategies.

• Collaborate with the CEO to develop and implement operational strategies that align with the company's vision and goals.
• Manage and execute staff succession and growth plans, providing guidance and support to operations teams.
• Provide proactive decision-making support to stakeholders, leveraging your leadership and communication skills to drive business outcomes.
• Develop and implement actionable business strategies and plans that ensure alignment with short-term and long-term objectives.
• Oversee company operations and employee productivity, fostering a culture of inclusivity and employee engagement.
• Directly oversee operations and partner with the CEO on sales management to drive growth and revenue.
• Analyze internal operations and identify areas for process enhancement.
• Manage relationships with partners and vendors.
• Lead employees to maximize performance and dedication.
• Design, implement, document, and maintain policies and procedures that support efficient and effective processes.
• Prepare analysis and dashboard reporting for the CEO, proposing solutions to challenges and obstacles.
• Lead managers, supervisors, and professional staff, building strong relationships with business leaders.
• Develop departmental plans, including business, production, and organizational priorities.
• Ensure satisfactory assessment and alleviation of risk, as well as compliance with relevant regulatory or other legal requirements.

• Proven experience as VP of Operations or equivalent.
• Experience in real estate services, construction management, facility/property management, and software.
• 10 years of direct management or supervisory experience, including training and evaluation of staff.
• Bachelor's in business administration or relevant field; Master's degree is a plus.
• Excellent computer skills, including proficiency in Excel, Work, Outlook, and PowerPoint.
• Understanding of business functions such as HR, finance, marketing, operations, etc.
• Aptitude in decision-making and problem-solving.
• Strong analytical and organizational skills.
• Excellent verbal and written communication skills.
• Strong presentation skills to internal and external parties.
• Demonstrated consistency in values, principles, and work ethic.
• Understanding of and commitment to client service.
• A desire to work within a diverse, collaborative, and driven professional environment.

• Medical, dental, and vision insurance.
• Company-paid group term life insurance.
• 401(k) retirement savings plan (company match).
• Paid vacation, sick/personal time, and floating holidays.
• Paid holidays.

Broadway National Group is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pay Range: $180,000 - $250,000 per year