Business Analyst

13 hours ago

Peoria, Illinois, United States Contact Government Services, LLC Full time
Business Analyst

CGS is seeking a Business Analyst to partner with internal business owners and external partners to understand new business opportunities and define functional requirements.

Key Responsibilities:
  • Support the development of briefings, agendas, and other general documentation support as directed.
  • Document and analyze business and functional requirements to translate into process maps and technical system requirements.
  • Develop comprehensive documentation, including basic system architectural diagrams/wireframes, concepts of operations, and monthly status reports.
  • Create high-level briefings and communications materials for customers, management, and executive stakeholders.
  • Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation.
  • Evaluate program materials and develop innovative approaches for improvement.
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Develop and implement a deep understanding of Microsoft and Atlassian products and services to translate complex product information into simple, polished, and engaging content.
  • Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements.
  • Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation.
  • Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues.
  • Support a continuous improvement process by providing recommendations on improving products, services, and processes.
  • Manage client interaction and expectations regarding team efforts.
  • Identify and coordinate cross-team dependencies and collaboration.
  • Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships.
Qualifications:
  • Must be a U.S. Citizen.
  • Bachelor's Degree (Computer Science, or engineering).
  • Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance.
  • 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
  • Experience working with phase-based and Agile delivery methods.
  • Experience with Jira or other Agile tools.
  • Ability to clearly communicate technical concepts to both technical and non-technical users.
  • Must be able to work well both in a team environment and independently.
  • Must possess exceptional attention to detail.
  • Excellent interpersonal and communication skills.
  • Familiarity with government projects and policy/procedures teams.
  • Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis.
  • Experience in managing client requirements and small teams.
  • Excellent analytical skills and business presentation skills.
Preferred Qualifications:
  • Experience supporting DHS HQ or other US Federal Agencies.
  • Experience tracking and reporting project or program delivery progress and budget execution.
  • Experience developing project briefs and reports for non-technical audiences.
  • Knowledge of the federal acquisition lifecycle.
  • Familiarity with Business Intelligence and Data Analytics.
  • Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM).
Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.

We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.

We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

We care about our employees. Therefore, we offer a comprehensive benefits package.

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer.

Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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