Automotive Retail Director
3 weeks ago
Job Overview:
Midas is seeking a results-driven Store Operations Manager to oversee the daily activities of our automotive store. This key role will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency.
Key Responsibilities:
- Team Leadership: Lead and manage a team of experienced professionals to achieve sales targets, maintain excellent customer service, and ensure efficient store operations.
- Customer Service: Foster strong relationships with customers, delivering exceptional service while listening to their needs and providing tailored solutions.
- Inventory Management: Oversee inventory counts, ensuring accurate stock levels and minimizing waste.
- Payroll and Record Keeping: Manage employee payroll, records, and daily sales reports, maintaining accuracy and adherence to company policies.
- Shop Operations: Direct technicians in the inspection, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
Qualifications:
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule
- Valid driver's license
Benefits: Competitive salary ($35,000 - $45,000), opportunities to grow and develop expertise, and a dynamic work environment that values teamwork and innovation.
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